"I don't just spend time writing reviews, however Joshua D. was genuine, honest and respectful when meeting with me today to discuss a check engine light caused by a... surprise, Dinantronics Elite performance wiring harness. Josh thoroughly explained how it would be handled, found me a 2018 BMW X to borrow while the issue was fixed. Not only that but he checked and found a recall and even went so far as to help with trim piece that needed to be snapped back in the drivers door handle. Overall very helpful and very professional. Now lets talk about the changes taking place at Sterling BMW in Newport Beach, CA. Having not been there for quite a while, they had made a lot of headway on the construction... building a massive glass building which I imagine will house future models like the new 8 Series line-up which I am super stoked about. This is going to be the best BMW dealership in Orange County by far, and already has the best service. Not to mention the guys and parts are always fun to talk to and have great suggestions about things like premium waxes and accessories. Great Service. Great Dealership. There's definitely not a better place to deal with all things BMW than Sterling BMW in Newport Beach." - Mark A., (Google, November 2018) "We had a great experience at Sterling BMW. Mike Walters was amazing and answered all our questions quickly via email and I emailed him multiple times to inquire about different CPO cars. He took his time always answering our questions. He even stayed late one day to make sure we were able to test drive the cars we wanted to before making a decision. Everyone we dealt with were great." - Kiwigirl_19, (DealerRater, November 2018)